Frequently Asked Questions

Everything you need to know about getting your Fresh Parts delivered.

How do I know if a part will fit my specific model?

We provide a comprehensive compatibility checker on every product page. Simply enter your make, model, and year to verify the fit before purchasing.

What is the standard shipping timeframe?

Most orders are processed within 24 hours. Standard shipping typically takes 3-5 business days, while expedited options are available at checkout for urgent repairs.

Are Fresh Parts products covered by a warranty?

Yes, all our parts come with a standard 12-month manufacturer warranty against defects in materials and workmanship under normal use.

What is your return policy if I order the wrong item?

We offer a 30-day hassle-free return policy. Items must be in their original packaging and in uninstalled condition to qualify for a full refund.

Do you offer bulk discounts for professional workshops?

Absolutely. We have a dedicated 'Pro Program' for mechanics and fleet managers. Please contact our sales team for wholesale pricing and account setup.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.